Over the course of the coronavirus outbreak in the U.S. these last few months, many things have changed for everyone. But one thing that remains the same is our commitment to serving your family and ultimately, keeping your child healthy and safe. We understand how these challenging times make it harder to ensure your loved ones are protected. That’s why we’ve made it even easier for your child to have access to the utmost care.
Precautions we are taking for your protection:
Safety - We are following CDC guidelines to ensure the safest possible atmosphere in our facility for both patients and team members.
Guest limits - Only one parent is allowed to accompany their child during a visit.
Pre-screening - The waiting area has been closed and we are conducting additional Covid-19 pre-screening checks for anyone who enters.
Sterilization - We routinely complete an antimicrobial spray treatment in the office to rid surfaces of any bacteria, fungi and other harmful organisms. This treatment is preformed regularly per CDC guidelines.
Three ways we can see you:
At this time, we are only conducting in-person visits for well-checkups and vaccines until further notice. Any sick visits will be conducted by a telehealth appointment only and if any further evaluation is needed the physician or advanced practitioner will inform you.
Please keep in mind:
- We only allow one parent to accompany their child during a visit.
- The waiting area is closed and we carry out additional COVID-19 pre-screening checks for anyone who enters.
Reasons to schedule a telehealth appointment
- To create or review an Asthma Action Plan for your child
- Your child has allergies, a cold, congestion, urinary tract infections, minor scrapes and cuts, rashes, insect bites, pink eye, head lice, an ingrown toenail or a cough with no fever (5 years old and above)
- Your child is vomiting and experiencing diarrhea (2 years old and above)
- Your child needs a follow-up medication check
- You are seeking lactation consulting and more
It’s important for all patients with non-severe symptoms to know you still have a safe place to get care. Village Pediatrics remains open to serve the community and is also accepting new patients.
How Curbside Service works - During your telehealth appointment, the physician or advanced practitioner may decide your child needs to be seen via the Curbside service and will provide you with further instructions for the time and location to meet. Once you arrive at your scheduled meeting place all you and your family need to do is call the office to confirm you have arrived, then a team member will come out to see you.
Symptoms that qualify for a Curbside appointment:
- Body aches
- Sore throat
- Nasal congestion
- Runny nose
Additionally, patients who have a compromised immune system or other underlying conditions may also be asked to be seen via a curbside appointment. This procedure is to ensure sick individuals are still able to receive the care they need while also significantly reducing the number of patients in our facility. As we continue to put our patients first, our goal is to minimize the spread of disease in order to keep you and your family as safe as possible.